FAQs

Frequently Asked Questions

 

How do I contact you?

Hours: Monday-Friday 8:00AM-5:00PM

Phone: (562) 353-5829

Email: sales@devineexpress.com.

Chat with us using the widget on the bottom right of your screen.

 

Do you have a SAM.GOV Registration?

Yes. We can be found under the SAM.GOV website under Devine Light International Inc. 

Unique Entity ID: JSW1BB2N4EP3

CAGE Code: 43Y33

Expiration Date: May 11, 2023

 

Do you accept purchase orders?

Yes. We accept purchase orders from all healthcare facilities, research institutions, government institutions, military, and well established corporations. Please email your purchase orders to sales@devineexpress.com

 

Where can I find your W-9?

How can I get a quote for a bulk purchase? 

All product pages have a "Add to Quote" option. Please add all items you are looking for to a quote using that button and submit the quote. We will get back to you within 24 hours with any applicable discounts and a formalized quote.

 

How fast is your shipping?

What is your return policy?

Our return policy can be found here.

 

What are your licensing requirements?

Certain items may require either a prescription, medical license or a business facility license to process. If your purchase falls in that category, we will reach out to you to obtain proper documentation